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Not very often. I mean, at my work, we do use email, everybody is given a company email address, but only very very important decisions of the company are sent through email. Most of the time, me and my colleagues, we communicate on WeChat about work-related issues.
When would you send emails to others？
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I sometimes send emails to my supervisor at work usually because I need to ask for leave. It is a standard practice required by the company, so there’s a record. And If I go through my personal emails now, I’ll see that most of my emails are sent to businesses that I have purchased something from. And those emails are usually my inquiries about returning items, cancelling orders and stuff.
Is sending emails popular in China?
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I don’t think so, in China, people prefer instant communication and everybody uses WeChat, you can send pretty much anything through WeChat, files, voice messages, videos, and even money. It beats email in every aspect. Sending an email takes too many steps, you need to open your email account, fill in an address, write the email and then hit the send botton, and then wait for a reply, it takes ages. Sending emails just has never been popular in China.
Do you think sending emails will be more or less popular in the future?
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I definitely don’t think sending emails will be more popular in the future. Social media is basically killing email. But I don’t think it will like, gradually disappear or something either. Email is still needed, for example, in the workplace, between college students and their professors, between customers and businesses…Because, for many, email is still essential to their professional activities.
